Frequently Asked Questions

Everything you need to know about our sustainable home decor.

What materials are used in your products?

We specialize in eco-friendly design, using a unique blend of recycled wood and bio-plastic (PLA) derived from cornstarch. This ensures our products are both durable and sustainable.

How long does shipping take?

Orders are typically processed within 2-3 business days. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

Are your planters waterproof?

Yes, our planters are designed to be water-resistant. However, because we use natural wood fibers, we recommend using them with an inner pot or avoiding prolonged exposure to standing water to maintain their finish.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return label.

Do you offer wholesale or bulk discounts?

We love partnering with interior designers and retailers. For bulk orders or wholesale inquiries, please reach out through our dedicated contact form for specialized pricing.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.